Tranquil Homes Service Apartments Mumbai
Short Term Apartments in Mumbai

Terms & Conditions

Check In and Check Out:
  • Guests may check in after 10:30 a.m.
  • We request that guests check out by 10:00 a.m.

Guest Registration / Occupancy / Payments:
  • All guests staying at tranquil homes must be registered with us upon arrival.
  • Room rates are based on single/double occupancy. Any additional adults / children will be charged according to the published rate schedule.
  • 1 child under the age of five is exempt from additional charges.
  • The maximum occupancy allowed is 2 adults per room.
  • Unauthorized guests will be charged INR 1000 per guest / per night and will be subject to immediate eviction. This is deemed theft of services. The registered party will be responsible for the penalty charge.
  • Tranquil homes management reserves the right to enter and inspect any room upon showing of good cause.
  • Payments should be made in Indian Rupees.
  • Payments will be required in advance for period of booking (or as per conditions agreed).
  • Card payment will attract additional 2% on the final bill as service charges.

Reservations and Cancellation Policy:
  • Reservations are only confirmed once an initial payment (50 percent advance) has been made through Cash, Cheque Deposit or Bank transfer.
  • Proof of identity: Passport – Mandatory for all foreign guests
  • Voters ID / Driving Licence / Company ID / Pan Card - for Indian Guests is mandatory.
  • All foreign guests will have to fill Form C (Submitted to Police & Foreigners Registration office) in compliance with the Rules 14 of Foreigners Registration Act.
  • Reservations Cancelled Prior to 7 days from Check in date will be entitled to 50% refund.
  • Reservations Cancelled Prior to 72 hours from check in date will be entitle to full retention.

Smoking Policy:
  • Smoking is prohibited in all bed rooms except the living room. An INR 500.00/day cleaning fee will be charged for those that do not comply with the Non-Smoking regulation.

We appreciate your cooperation.